McDonald’s Serves Customer A Used Burger. The Consumerist.
As in someone snatched a bite, and then returned it to the burger box to be sold again.
According to a local news report, the customer and his wife purchased a pair of angus burgers at a McDonald’s drive-thru. But when he opened up his burger box, he saw he’d been served a cold sandwich with a big chunk missing from it.
So he went back to the McDonald’s and spoke to the manager, who he says told him, “I’d like to go into the kitchen and find out who did this and talk to him.”
The customer says the manager then confessed that his burger had previously been sold and returned by an unhappy customer earlier in the day. The manager apologized for the error.
An honest answer. But why wasn’t the burger tossed out to begin with?
The McDonald’s manager at the involved restaurant in Eureka Springs, Arkansas restaurant responds. Not lovin’It.
When asked if returned food was immediately thrown away, she answered, “That is our policy.”